AT&T正通过自动化裁撤岗位——同时终结其旧电信帝国 - AI News

AT&T正通过自动化裁撤岗位——同时终结其旧电信帝国

2026-09-23

新闻要点

AT&T正通过裁员、淘汰铜缆网络及AI自动化流程推进转型，以适应AI时代。该公司过去十年已裁员超半数，计划未来五年继续缩减人员，若按去年8000人裁员速度，2030年员工或达85000人（公司称此数字不准确）。同时，其用AI优化网络维护、客服等流程，年底85%现有区域无需提供铜缆服务，目标成为光纤和无线服务领先企业。

- AT&T计划持续裁员，2030年目标员工或达85000人

- 年底85%现有区域无需提供铜缆网络服务

- AI应用于客服、网络维护等自动化流程

- 转型目标：打造领先光纤及无线服务公司

- 去年人均营收低于Verizon和T-Mobile

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