Token Book

Token Book is a digital token and queue-tracking app that helps customers book their place in a service queue and follow their turn directly from their phone.

Instead of waiting continuously at a counter, customers can use Token Book to access a participating service provider, book a digital token, and track the live queue status.

WHO CAN USE TOKEN BOOK?

Token Book is designed for customers visiting places that use token-based service queues, such as:

• Shops and service counters
• Clinics and healthcare service counters
• Local service centers
• Offices and public service counters
• Distributors and customer service points
• Other businesses where customers are served according to token number

HOW DOES TOKEN BOOK WORK?

1. Find a participating service provider
Open a provider using their Token Book QR code, shared link, or a previously accessed service.

2. View provider details
Check the available provider and service information before booking your token.

3. Book your token
When token booking is available, request your token directly from the app.

4. Track the live queue
After booking, see your token number, the current token, and your progress as the queue moves.

5. Know when your turn is approaching
Use the live token information to understand how the queue is progressing and plan your visit accordingly.

6. Manage your booking
View your active booking, cancel your token when available, and access previous bookings.

KEY FEATURES

• Digital Token Booking
Book your place in a participating service queue directly from your phone.

• Live Queue Tracking
Follow the current token and monitor your queue progress in real time.

• QR Code Access
Scan a participating provider's QR code to quickly open the correct service.

• Shared Links
Open a Token Book service directly through a supported shared link.

• Token Status Updates
Receive supported notifications and updates about your token and queue status.

• Booking History
Access recent and previous bookings for easier reference.

• English & Hindi
Use the app in English or Hindi.

• Secure Authentication
Sign in securely using supported authentication options, including Google and Sign in with Apple.

• Account Controls
Manage your profile, notification preferences, privacy settings, logout, and account deletion from the app.

DESIGNED TO MAKE WAITING EASIER

Token Book helps reduce unnecessary time spent standing in a physical queue by giving customers a digital way to book and follow their token.

The app does not guarantee a specific waiting time or service time. Queue availability, token numbers, service speed, and provider availability are controlled by the participating service provider.

YOUR DATA AND PRIVACY

Token Book uses secure authentication and cloud services to provide features such as account access, token booking, live queue updates, and notifications. Your information is handled according to the app's Privacy Policy.

Please review the Privacy Policy in the app for details about information collected, how it is used, and your available privacy controls.

BOOK YOUR TOKEN. FOLLOW YOUR QUEUE. SPEND LESS TIME WAITING.

Use Token Book whenever a participating service provider offers digital token booking and queue tracking.